Thank you for reviewing Pawfolio's Privacy Policy. This Policy is formulated and administered by the Pawfolio Team ("Pawfolio," "we," "us," or "our"). We are dedicated to safeguarding your privacy and maintaining full transparency regarding our data handling practices.
This Policy governs all websites, applications, events, and other related services operated by Pawfolio (jointly referred to as the "Services"). It does not extend to services provided by external third parties. Should you encounter third-party links, content, or services via Pawfolio, we strongly advise you to conduct a thorough assessment and review their respective privacy policies prior to disclosing any personal information.
We have adopted clear and accessible language to assist you in understanding this Policy and making well-informed choices. If you disagree with any of the terms outlined herein, please refrain from accessing or using our Services.
1. Types of Information We Gather
When you register for an account or engage with our Services, we collect various forms of information. This encompasses data you actively provide, information obtained from third-party social media platforms, technical and behavioral data associated with your usage, content from your communications, and—with your explicit approval—contacts stored in your mobile device’s phone book. The following sections detail the specific categories and sources of this information.
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Information You Provide
In the course of using our Services, you may opt to share the following
details:
○ Account-Related Details: Upon downloading Pawfolio and creating an account, we may collect your chosen nickname, profile picture, phone number, and login credentials for linked third-party accounts (such as Google, Facebook, or Apple ID).
○ Profile Information: Post-registration, you have the option to supplement your profile with details including age, gender identity, date of birth, geographic location, sexual orientation, personal preferences, height, weight, and additional images. Exercise caution when sharing this information, as it will be publicly accessible to other users unless you delete your account. To upload specific content (e.g., photos), you may need to grant us permission to access your device’s camera or photo library.
○ User-Generated Content: This refers to comments, photos, videos, and other materials you publish through the Services. The visibility of such content (whether public or restricted) depends on where it is shared. Most content can be removed at your discretion at any time via your account settings. It is prohibited to upload content featuring or related to others without their explicit consent.
○ Communications: When you reach out to our customer support team, we will collect the information you provide during the interaction. These communications may be monitored or recorded to facilitate staff training and ensure service quality.
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Information from Other Sources
We may acquire information about you from the following channels:
○ Other Pawfolio users (for instance, through reports submitted to our customer service team).
○ Third-party service providers, including advertising partners, data suppliers, and analytics firms.
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Automatically Collected Information
When you utilize our Services, we or our authorized third-party partners may
automatically gather the following data:
○ Usage Data:Details regarding your interaction with the Services, such as login timestamps, features accessed, search queries entered, click-through actions, and engagement with other users (e.g., connection requests sent/received, message timelines, and message quantity).
○ Device Information: Information about the device you use to access the Services, including unique device identifiers, IP address, MAC address, user agent string, mobile network operator, time zone settings, device model, operating system version, preferred language, network connection type, screen resolution, and technical performance metrics (e.g., battery status, load times, and latency).
○ Message Content: When using our in-app messaging features，we collect and process both the content of your messages and associated metadata (such as send/receive times and participant identities). We strongly advise against sharing sensitive or confidential information through these messaging features.
○ Other Information: With your consent, we may collect supplementary information, such as photos or videos you select to share via the Services.
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Cookies and Similar Technologies
Cookies are small text files deposited on your device to ensure the smooth
operation of the Services and enhance user accessibility. They typically
contain unique identifiers, website names, and alphanumeric codes. Our Services
may utilize cookies and similar technologies to collect non-personal information,
unless local legislation classifies identifiers like IP addresses as personal
data.
We and our partners use these technologies to:
○ Gain insights into app usage patterns, frequency of use, in-app activity occurrences, performance indicators, and download sources.
○ Analyze industry trends, manage our website infrastructure, track user behavior patterns, and compile demographic data.
○ Deliver targeted advertisements based on your browsing history and personal interests.
We only utilize cookies for the specific purposes outlined above. You have the ability to manage or delete cookies through your device or application settings. Additionally, you can opt out of interest-based advertising by clearing existing cookies or resetting your device preferences.
2. Legal Grounds for Processing and Usage of Your Information
We only process your personal information when we have a valid legal basis as stipulated by applicable data protection regulations. Our data processing activities are grounded in the following legal principles:
l Contractual Necessity: To provide the Services, enable communications, verify your age, and enforce our Terms of Use.
l Legitimate Interests: Where necessary and balanced against your rights, we may:
○ Contact you about Pawfolio updates and new features.
○ Conduct research and analysis on Service usage.
○ Prevent fraud, protect Service integrity, and enforce legal rights.
○ Store, host, and back up your information.
○ Resolve disputes and respond to legal or regulatory proceedings.
l Consent:To customize services and content according to your preferences, and to comply with relevant laws and regulatory requirements.
3. Methods of Information Sharing
l Affiliated Entities: We may share your information within our corporate group for legitimate and clearly defined purposes, and only to the extent necessary to provide and improve the Services.
l Third-Party Partners: We disclose the minimum amount of information required to trusted third-party partners (including technical service providers, data storage providers, marketing partners, and SDK vendors) to enhance service quality and user experience. We mandate that these partners adhere to strict confidentiality and security standards consistent with this Policy and applicable legal requirements.
l Non-Personal Data: We may share aggregated, non-identifiable data with third parties for the purpose of conducting analytics, performance evaluations, or deriving business insights (e.g., assessing service effectiveness or identifying usage trends).
l Business Transfers: In the event of a merger, acquisition, asset transfer, or similar corporate transaction, we will ensure that the acquiring entity continues to protect your information in accordance with the terms outlined in this Policy.
4. Cross-Border Data Transfer
Your personal information is currently stored on servers located in the United States. With your prior authorization and in compliance with applicable laws, we may transfer your data to other countries or regions for processing. While these jurisdictions may have differing privacy protection standards, we implement appropriate security safeguards to ensure compliance with this Policy and relevant legal requirements. For further details on these protective measures, please contact us directly.
5. Your Rights
Depending on your country or region of residence, you may be entitled to the following rights under applicable privacy laws:Right to know what personal information we process and why.
l The right to be informed about the types of personal information we process and the purposes of such processing.
l The right to request access to a copy of the personal data we hold about you.
l The right to delete your data in certain circumstances.
l The right to restrict processing in limited cases.
l The right to data portability (a machine-readable copy for transfer).
l The right to object to processing (e.g., based on legitimate interests or marketing).
l The right regarding automated decision-making, including human intervention.
The specific rights available to you may vary depending on your jurisdiction. You can access and modify most of your profile information by logging into your Pawfolio account. To exercise any other rights, please contact our Data Protection Officer. We may require you to verify your identity before responding to your request. If you have unresolved concerns regarding our data practices, you have the right to file a complaint with your local data protection authority.
6. How We Protect Your Information
We have implemented a comprehensive set of administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly monitor our systems for potential vulnerabilities and security threats, and continuously enhance our security protocols to address emerging risks.
While we strive to maintain the highest level of security for your data, no method of electronic transmission or data storage is completely infallible. In the event of a data breach, we will comply with all applicable legal reporting obligations and take immediate action to mitigate any potential harm. Where required by law, we will promptly notify you of the breach and its potential impact.
Please note that we are not responsible for the security of data collected or processed by third parties. If you encounter third-party content through our Services that poses a privacy risk, please notify us immediately.
7. Data Retention Periods
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including providing the Services, meeting contractual obligations, or pursuing legitimate business interests. When you delete your account, we take reasonable steps to remove your personal information from our active systems and render it inaccessible. However, please be aware that information you have shared with other users may remain stored on their devices.
In certain cases, we may retain your data for an extended period to comply with legal obligations, resolve disputes, or enforce our Terms of Use. While we aim to delete unnecessary data promptly, technical constraints may prevent immediate removal. After you cease using Pawfolio, we may retain aggregated, anonymized data for analytical or business purposes.
8. Privacy of Minors
Our Services are not intended for individuals under the age of 18 (or the higher minimum age specified by the laws of your jurisdiction). We do not intentionally collect personal information from or market our Services to minors. If we become aware that a minor has registered for an account and provided personal information, we will take immediate steps to terminate the account and delete the relevant data.
9. Updates to This Policy
We may revise this Policy from time to time to reflect changes in our business practices, technological advancements, or legal and regulatory requirements. We will publish the updated version on our website or notify you through the Services. Your continued use of Pawfolio following the implementation of changes constitutes your acceptance of the revised Policy. Where required by law, we will seek your explicit consent before implementing any significant changes to the way we process your personal information.
10. Contact Information
If you have any questions, comments, or concerns regarding this Policy or our data processing practices, please contact our Data Protection Officer via email at: everlasting1998@126.com.
We endeavor to respond to all legitimate inquiries within 15–30 business days after verifying your identity. Complex matters may require additional time and may necessitate the collection of further information to provide a comprehensive response.
Additional Provisions for California Users
If you use the Services in California, the following terms apply, superseding any conflicting provisions in the main Policy:
l California Consumer Privacy Act (CCPA): California residents have the right to:
○ Request disclosure of how we have collected, used, and shared your personal information over the past 12 months.
○ Request deletion of your personal information, subject to
exceptions.
We do not sell personal information and therefore do not process opt-out
requests related to sales.
l California’s “Shine the Light” Law: We do not share your personal information with third parties for their direct marketing purposes. We do not track users’ personal information across third-party online services, nor do we permit third parties to collect such information across different services while you use Pawfolio.